LaPaglia · Terms of Use

Version 0.1 · Last updated: 2026-11-04

1. Parties and acceptance

These terms are between Nechh Robotics ("LaPaglia", "we") and you, the person using the app. By creating an account or using the app, you accept them.

2. Who can use LaPaglia

• You must be 18 or older. People under 18 cannot create an account.
• Your account details must be accurate, and the email address must be yours. You cannot transfer your account to someone else.
• A person whose account was closed for serious rule violations cannot register again.

3. What LaPaglia does and does not do

• It provides a pet health record (on your phone), lost/found listings, free adoption listings and end-to-end encrypted messaging.
• LaPaglia is not a veterinarian. Records, reminders and vaccine name suggestions are not a diagnosis or treatment. Answers in the help chat (Assistant) are generated by AI, may contain errors and are not medical advice; in an emergency, go to a veterinary clinic.
• We do not promise that a lost pet will be found or that an adoption will succeed.
• We are not a party to adoptions or handovers between users.

4. Prohibited

• Selling or trading animals, or asking for a price, "expenses", a donation or a deposit; breeding listings.
• Shipping an animal by cargo or offering to do so. Handover is in person.
• Listing prohibited or wild species.
• Fake listings, someone else's photos, impersonation (of a veterinarian, the LaPaglia team, etc.).
• Harassment, threats, hate speech, content showing cruelty to animals.
• Sharing personal or payment details such as phone numbers, addresses or IBANs in a listing.
• Using the app with automated tools or trying to bypass security measures.

Details: Community Rules.

5. Listing owner's responsibility

You are responsible for the accuracy of your listing and for your legal obligations regarding the animal (e.g. ownership registration, microchip). The adoption agreement template is provided for convenience and is not legal advice.

6. Checks, moderation and account closure

Listings pass an automated check (Guardian; rules and AI) before publication; suspicious content is reviewed by a person. Permanent decisions are made by people. In case of a violation: warning, removal of content, temporary restriction, permanent closure; in cases of animal abuse and fraud, a report to the competent authority. You can appeal decisions in the app; an appeal is reviewed by a different moderator from the one who made the decision.

7. Subscription

Some features are part of a monthly subscription (7-day free trial). Details: Subscription and Cancellation Terms. Lost/found and adoption listings, adoption chats, viewing/exporting your records and deleting your account are always free.

8. Intellectual property and content licence

The content you upload is yours. You give us a limited, non-exclusive, free licence to publish and display your listing; this licence ends when you delete the listing (except for legally required retention).

9. Limitation of liability

To the extent permitted by law, we are not liable for damage arising from communication, handovers and agreements between users. We try to provide the service without interruption; there may be maintenance, store or third-party service outages. Your statutory rights as a consumer are not affected.

10. Deleting your account

You can delete your account in the app at any time (Settings > Delete my account). Details are in the Privacy Policy.

11. Changes, governing law and disputes

If these terms change, we will tell you in the app and ask for your consent again for important changes. Turkish law applies; in consumer disputes, consumer arbitration committees and consumer courts have jurisdiction. Mandatory consumer protection rules of your country of residence remain applicable.

Contact: [email protected]