LaPaglia · KVKK Information Notice
Version 0.1 · Last updated: 2026-11-04
1. Data controller
Nechh Robotics — Email: [email protected].
2. What data we process, why, and on what legal basis
| Data category | Purpose | Legal basis (KVKK Art. 5) |
|---|---|---|
| Identity and contact: email address, display name | Creating the account, sign-in, preventing fake and repeat accounts | Establishing and performing the contract (Art. 5/2-c); legitimate interest (Art. 5/2-f) |
| Transaction security: device and installation information, session records, app integrity verification | Account security, preventing abuse | Legitimate interest (Art. 5/2-f) |
| User content: listing text and photo, approximate location cell and area name | Publishing listings, showing them to nearby users, safety check | Performance of the contract (Art. 5/2-c) |
| Encrypted message envelopes and messaging public keys | Delivering messages (content cannot be read) | Performance of the contract (Art. 5/2-c) |
| Report and moderation records; encrypted chat evidence sent with your consent | Safety, fighting fraud and animal cruelty, legal obligations | Legitimate interest (Art. 5/2-f); legal obligation (Art. 5/2-ç); establishing and protecting a right (Art. 5/2-e) |
| Subscription transaction information | Verifying the subscription entitlement | Performance of the contract (Art. 5/2-c) |
| Questions you type to the Assistant | Producing an answer (not stored) | Performance of the contract (Art. 5/2-c) |
Pet health records, documents and message history are kept only on your phone and are not processed by us. Health information about animals may not be personal data; free text you write may identify you.
3. Method of collection
Electronically through the app: information you enter, information your phone provides to the app (device and installation), and subscription information from the App Store and Google Play.
4. Recipients
- Service providers in Turkey and abroad: email delivery (Google (Gmail), USA), hosting and database (Render (server: Frankfurt, Germany) and Supabase (database: Frankfurt, Germany); both companies are headquartered in the USA).
- Abroad: AI provider Anthropic (USA) — listing safety checks and Assistant questions; masked text and listing photos. This transfer relies on your explicit consent (KVKK Art. 9).
- Apple and Google (subscription and notification delivery; abroad).
- Public institutions legally authorised to request data (upon request).
5. Your rights (KVKK Art. 11)
To learn whether your personal data is processed; to request information if it is; to learn the purpose and whether it is used accordingly; to know the third parties in Turkey or abroad to whom it is transferred; to request correction if it is incomplete or wrong; to request deletion or destruction; to request that these operations be notified to third parties to whom it was transferred; to object to a result against you arising solely from automated analysis; and to claim compensation if you suffer damage from unlawful processing.
6. How to apply
Send your request to [email protected] from the email address registered to your account. We reply free of charge within 30 days at the latest (if the action requires a separate cost, the Board's tariff may apply). In the app: Settings > Export my data and Settings > Delete my account.